Here at Computer CPR, we deal with dozens of tech support requests each month. What most of our customers don’t know, though, is that many of these tech support queries are very similar. In fact, the most common tech support issues in Fort Worth can be summed up in the following ten categories:
In fact, the most common calls for tech support in Fort Worth can be summed up in the following ten categories:
1. Unresponsive Screens
If you’ve ever come across the blue screen of death (BSOD), you know how maddening it can be. Fortunately, resolving the BSOD is typically as simple as interpreting the code it’s displaying, and finding the root of the issue.
2. Problems Logging in
Many users face problems logging into their systems. In many cases, it’s because they’ve forgotten their master password. Sometimes, though, there’s a deeper, underlying issue with the computer, such as a virus or malware infection.
3. Lost Data or Files
Have you ever deleted files on accident? If so, you’re not alone. Luckily, it’s often possible to recover lost files either by using data recovery software or by bringing your PC to the data recovery and repair experts in our Fort Worth office.
4. Slow Computers
Slow computers are some of the biggest reasons for IT support calls. Computers slow down for a variety of reasons, from limited space on the hard disk to virus infection, outdated software, or network issues.
If your computer is running slowly, our team can help resolve the issue. If you want to learn how to prevent a slow computer, read our recent blog post about keeping your system fast and functional.
5. Wireless Connectivity Issues
Dealing with wireless internet can sometimes be as frustrating as trying to fit a square peg into a round hole. If your wireless connection keeps kicking you off, or your device is having trouble recognizing wireless networks in the area, the culprit could be one of several things.
In most cases, it’s either a setting you have enabled or a problem with the wireless network itself. Either way, our IT experts can help you resolve it.
6. Your Device Won’t Recognize USBs or External Hard Drives
By now, you know that backing up your data is critical. But what if your computer won’t recognize your external device? In some cases, your computer is recognizing another USB device instead, or the USB device in question is connected to someone else’s computer. If these simple fixes don’t work, you might need to go more in-depth with your problem-solving.
7. Your Internet Moves Like Molasses
Slow internet driving you crazy? A virus or spyware program could be to blame. Fortunately, these things are easy to repair and can be fixed within a few days.
8. Glitchy Software
Software that doesn’t look or function the way it’s supposed to is typically in need of an update. This is easy to do at home, although the update process can take an hour or more if much of your software is out of date. If you need help figuring out how to update your programs, bring your computer to our techs. They’ll be happy to assist you.
9. Strange Noises from the Hard Disk
If your computer is making grinding, clicking, buzzing, or whirring sounds, your hard drive may be failing. Instead of trying to fix this problem at home, bring the device to a computer repair shop immediately. The sooner you act, the less likely it is that you’ll lose your data.
10. Computer Shutting Down Randomly
If your computer shuts down when you’re right in the middle of a project, or when you’re streaming your favorite TV show, you’ve likely got an overheating or virus issue. Both things are easy to fix with the help of tech support in Fort Worth, and an excellent team of IT support professionals.
Your IT Support Issues – Solved!
If you need tech support in Fort Worth, it can put a real damper on your day. Luckily, the skilled team here at Computer CPR is here to help. Give us a call or stop by if you’re experiencing any of the above computer problems!