Business PC Support: Troubleshooting Wifi Connectivity Issues

Business PC Support

While a wired network may be good for people working from fixed workstations, the cost of moving all of the wires around every time you expand the team can outweigh the benefits of physical infrastructure. If most of your employees bring their own laptops to work, adding a Wi-Fi network is a feasible option for you. Also, depending on the type of business you run, a free Wi-Fi connectivity can be a big hit with your customers. Considering several benefits of wireless network connectivity, many business owners find Wi-Fi investment a cost-effective proposition. That said, businesses often face some connectivity issues. As most companies use Windows 8, this brief read will help you resolve connection issues on Wi-Fi networks for Windows 8. As most companies use Windows 8, this brief read will help you resolve connection issues on Wi-Fi networks for windows 8.

Resolving Connection Issues

  •   If you are unable to connect your computer with the Wi-Fi, try moving it within the range of the wireless router, which is within 3-9 feet from the router.
  • Make sure the wireless switch of the PC is on. Look for a wireless icon on the keyboard if using a laptop or on the right bottom of system’s screen. In some cases, it could be a key combination or just a single key. Switching on the wireless connection will display all the wireless connections such as Wi-Fi, Bluetooth, and Mobile Broadband, which you can manually turn on or off. Click on the connect option establishing a Wi-Fi connection in your system.
  • If you are still unable to connect your PC to Wi-Fi, right click the network icon or on the bottom right area of the taskbar and then click on the Troubleshoot problems and follow the instructions to fix the problem.
  • Turn off and then on all the devices connected to the same network.
  • When troubleshooting doesn’t help, turn off the main broadband and leave it off for at least 3 minutes.
  • Properly shut down all computers that are connected to the network and do not directly disconnect the system from the main power.
  • Verify that a network cable is connected from the broadband modem to the interior or WAN port on the wireless router.
  • Verify that no USB cables or serial cables are connected to the Broadband Modem.
  • Switch on the broadband modem and wait for at least 2-3 minutes for the broadband to initialize.
  • Turn on the computer(s) and again try connecting to the internet.

Configure the Wireless Adapter Settings for Optimal Performance

  • For Intel wireless adapter move the cursor to the upper right corner of the screen and wait until the charms bar appears.
  • At the charm bar, you will find a search option wherein search for ‘device manager’
  • In the device manager window, click the plus <+> sign next to network adapters.
  • Double-click the Intel PRO Wireless
  • Click the ‘Advanced’ tab
  • In the Properties window you have to check for three options, firstly, click on ‘Roaming Aggressiveness and select ‘Medium Low. Secondly, click on ‘Throughput Enhancement’ and select ‘Enable. Thirdly, click on ‘Transmit Power’ and select ‘Highest’.
  • Now click Ok

The Bottom Line
Even after trying these options if you are unable to connect devices to Wifi, seek professional assistance to fix the problem. You will find a number of service providers offering IT services at cheap rates, but more often than not they provide poor workmanship. Always employ a trustworthy company for all your business PC support and connectivity needs.

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