When you’re facing a computer problem, it’s easy to feel helpless. Luckily, you can take the reins (and make your computer repair tech’s job easier) by doing some basic computer troubleshooting at home. Here’s your simple guide:
At-Home Computer Troubleshooting Tips
While at-home computer troubleshooting won’t always resolve your problem, it can help you solve simple issues without visiting a computer repair office. It’s also ideal for coming to understand your system more efficiently.
Here are some troubleshooting tips anyone can use:
1. Check Your Connections
The smartest thing you can do when you run into a computer issue at home is to check your connections, first. Many connectivity and power issues are as simple as a bad connection and can be resolved quickly and easily with a little due-diligence.
Begin by restarting your router and checking all cable connections, both to the router and the power source. If that doesn’t resolve the problem, check additional connections, like those made directly to your computer or external devices.
2. Write Down Error Messages
While error messages can be fleeting, they’re some of the most telling factors in computer troubleshooting. To ensure you understand fully what your error messages are telling you, write them down as they appear.
This way, you can look them up online later, or communicate them accurately to your computer repair specialist.
3. Use the Process of Elimination
The easiest and most effective way to self-diagnose a computer problem is to use the process of elimination. In other words, you’ll want to make a list of things that could be the root of the problem, and test each to eliminate them chronologically.
Once you’ve found a likely culprit, it will be easier to take smart steps to eliminate it, or to communicate your findings to your computer repair tech so they can do it for you.
4. Turn the System off and On
No at-home computer troubleshooting process is complete without shutting the computer off and on again. In addition to resetting the system, this can resolve minor glitches and help your computer self-correct. Be sure to do it before you take your computer in for repair.
5. Check for Updates
Much like checking your connections can help rule out simple issues, checking your software for updates can help you identify and resolve potential computer repair problems. If you’re not sure how to update your software, don’t worry. The process is simpler than you may think.
If you have a Windows computer, start by opening the “Windows Update” menu under “Tools.” Check your system for updates and install anything it may need. In the event that you have a Mac computer, update the software by opening the App Store and clicking “Updates” in the toolbar. If updates are available, install them directly from the App store.
Better Computer Troubleshooting at Home
While many people believe you have to be a computer expert to troubleshoot effectively, this just isn’t true. In fact, it’s completely possible to troubleshoot your computer issues right from the comfort of your own home.
By following the simple tips in this post, you can either address and resolve your own computer repair issues, or help your tech gain the information he or she needs to do it in the office.
No matter what the outcome may be, there’s no doubt that learning some simple computer troubleshooting approaches helps you become a better and more capable computer owner!
At-home troubleshooting not solving your problem? Contact the techs here at Computer CPR for more information about our computer repair services today!